Plotly Careers
About the company
Plotly is a technical computing company with offices in Montréal, Canada and Cambridge, Massachusetts. Profitable and with more than $12M in VC and government funding, we are transforming how scientists, engineers, and business analysts visualize data through precedent setting open-source software. Our work culture engenders skill-sharing, work-life balance, and open discussion.
MONTREAL & CAMBRIDGE
Office life
Plotly's head offices are located in Montréal, Canada and Cambridge, Massachusetts. We are constantly looking to expand our team with committed people.
Cambridge, Massachusetts
Future of science
Plotly is headquartered in the research corridors of Montréal, Quebec and Cambridge, Massachusetts to nurture and hire the best talent in open-source, bioinformatics, and scientific programming.
Southern exposure
Our loft-style office boasts plenty of natural light, an open floor plan, and custom made standing and sitting desks, making it a place we are thrilled to work at. Aesthetics plays a large role in both our work as a data-viz company and in our working environment.
Open source
Plotly funds and contributes to a range of open-source projects. We encourage employees to do the same. Check out our work with matplotlib, stack.gl, Handsontable, or ropensci. Fernando Perez, creator of IPython, is on Plotly's advisory board. Plotly's JavaScript charting library and core-technology is also open-source. Curious? See our GitHub page.
Small teams, global impact
Plotly is searching for bright, energetic and dedicated engineers, designers, and sales reps. People who are passionate about the areas where Plotly is seeking lasting impact.
We proudly support K-12 STEM education and outreach — over 80,000 teachers and students around the world have chosen Plotly as their data visualization tool of choice. We contribute to aesthetic intelligence and design in the sciences and statistics — our users have access to D3.js through our APIs for Python, R, MATLAB, Julia, and our integrated web app. And we promote reproducibility in journalism and research — our innovative storage keeps charts with the data used to build them.
Open Positions
Plotly is searching for a motivated Support Engineer to join our 15+ person engineering team.
Reporting into our Customer Success department, you will be responsible for helping our enterprise customers implement, optimize, and use our commercial product offerings. This will involve debugging over phone and video calls, analyzing log files, creatively satisfying the constraints of highly varied customer environments, and discussing thorny technical issues with our software development engineers.
Duties & responsibilities:
- In collaboration with our Product Development team, give direct, in-depth support to customers installing, upgrading, and using our products
- Develop and maintain a deep understanding of the environments where Plotly customers deploy and use our products (on premise, AWS, Azure, GCP)
- Seek to understand customer needs and help them appropriately optimize the custom configuration of their Plotly Enterprise instances
- With the Engineering and Customer Success teams, develop ways to improve and streamline processes to help our customers quickly reach peak efficiency with our product
- Identify and communicate product and documentation improvements
Job Requirements:
Technical skills
- Familiarity reading and understanding code in at least one programming language, such as Bash or Python
- 4 years or more of Linux systems administration (bonus points for Red Hat Enterprise Linux) and general networking experience
- Basic understanding of client-server architecture in the context of web applications
- 1+ years of experience with Docker
- 2+ years of experience providing system-level customer support
- Preferred: some experience with one or more of reliability, testing, automation, observability, and performance work
- Nice to have: some familiarity with any of LDAP, SAML, Windows enterprise systems administration, Flask, Django, public cloud environments, and/or Kubernetes
Professional skills
- Ability to communicate clearly and positively with clients of various skill levels and backgrounds
- A sincere belief in the importance of following and producing good documentation
- Comfort with troubleshooting problems with only indirect access to customer environments
- Nice to have: an understanding of service level agreements and how to make a product offering meet them
Due to continued growth, we are actively seeking an experienced product marketing manager to oversee Plotly’s integrated GTM strategy. In this role you will be responsible for overseeing product marketing for Plotly's flagship products, Dash and Chart Studio. You'll plan and oversee product launches, refine messaging and positioning, and help grow usage of Plotly's open source and enterprise offerings worldwide
Duties & Responsibilities:
- Advance Plotly’s GTM strategy and drive growth: Develop and refine overall GTM strategy for Plotly’s open source and enterprise product offerings. Work cross-functionally with marketing, sales and product management to achieve revenue and product adoption goals.
- Know the market: Develop market segmentation, refine and align the team on personas, contribute to product pricing, provide voice of customer feedback for roadmap development.
- Craft messaging and positioning: Create compelling product positioning and messaging that clearly defines and differentiates Plotly’s Dash and Chart Studio products in the data science market.
- Create compelling collateral and content: Develop cross-media content that tells the Dash and Chart Studio story and highlights our unique value props. Develop web content, videos, white papers, articles, collateral and cheat sheets to be leveraged globally by sales and marketing.
- Be the expert: Transform technical information, product features and marketing messaging to a one-to-one sales conversation that supports positioning and objection handling through live presentations, sales decks and prospect conversations.
- Product Launch: Define and drive the GTM launch for all new product releases project managing through key stakeholders and cross-functional team.
- Be analytical: Track, measure and analyze success of programs, materials, and messaging.
Job Requirements:
- Product marketing experience with growing responsibility within the data visualization, data science or technical computing market
- Understanding of marketing to open source community and commercial product offerings
- BS or BA in IT, communications, or tech-centric degrees, or equivalent experience. MBA not required, but nice :)
- Ability to translate complex subjects into understandable and motivating materials
- Demonstrated history of creating successful GTM strategy and managing product launches with proven results
- Experience writing and creating materials, with meticulous attention to detail, for a variety of formats: websites, email, social media, powerpoint, documentation and sales material
- Analytical skills with an ability to translate metrics into actions to continually improve product marketing effectiveness
- Positive attitude. Ability to organize, champion a plan, and gain support for your vision
Plotly is the creator of the leading visualization and application development software for data scientists. Plotly’s software has been downloaded by over 6M users and has more than $12M in VC and government funding. With offices in Montréal, Canada and Cambridge, Massachusetts, Plotly is a high growth company that is transforming how scientists, engineers, and business analysts visualize data through precedent setting open-source software. Our work culture engenders skill-sharing, work-life balance, and open discussion.
Duties & Responsibilities:
- Help turn a set of user needs and stories into compelling UX
- Iterate on stakeholder and user feedback to evolve UX as information and user needs change.
- Help establish a set of design patterns and work with other developers in the UX space to consolidate on these patterns.
- Work with other teams to increase UX awareness company wide.
- Be an advocate for the customer / user experience across all Plotly products and Open Source Software.
Job Requirements:
- The ability to identify the most appropriate UX methods and tools to use depending on project constraints
- Experience with UX tools such as Figma, Sketch, Photoshop, Invision etc.
- Working experience with an iterative UX product design process, for example: job stories, journey mapping, content modelling, wire framing and prototyping, usability testing, and low fidelity to high fidelity visuals
- Clearly present your point of view, express ideas, and accept feedback
- Exceptional UX thinking, information design, and data visualization abilities shown in a portfolio of real-world projects
- Plotly is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Plotly is the creator of the leading visualization and application development software for data scientists. Plotly’s software has been downloaded by over 6M users and has more than $12M in VC and government funding. With offices in Montréal, Canada and Cambridge, Massachusetts, Plotly is a high growth company that is transforming how scientists, engineers, and business analysts visualize data through precedent setting open-source software. Our work culture engenders skill-sharing, work-life balance, and open discussion.
Plotly is looking for an Enterprise Sales Development Representative to identify and create new qualified sales opportunities for the Sales Team. This will include prospecting outbound activity, cold-calling prospects and qualifying active interest. SDR’s conduct business in a way that builds credibility and trust – setting the stage for winning new business. This is an outstanding opportunity to join the team of an exciting start up company based in the heart of Montreal with exceptional growth potential.
Duties & Responsibilities:
- Prospect, educate, qualify and develop outbound leads to create sales-ready leads and opportunities
- Interact with prospects via telephone and email
- Use LinkedIn and other tools to research target accounts, identifying key players, and developing accounts
- Successfully manage and overcome sales objections
- Exceed monthly and quarterly targets
- Become a trusted resource and develop superior relationships with prospects
- Document prospect interaction in Salesforce to ensure efficient lead management
- Direct communication with account executives to effectively manage pipeline opportunities
Job Requirements:
- Highly motivated self-starter with a track record of successful sales development targeting Enterprise accounts
- Hunter mentality
- Ability to rapidly qualify opportunities and handle sales objections
- Effective time management and selling process skills
- Exceptional conversational, listening and writing skills
- Track record of exceeding goals and targets
- Ability to work in a high-energy sales team environment; committed to being a team player
- Positive and energetic phone skills, excellent listening skills, strong writing skills
- Experience with open source products and data visualization is a huge plus
- Proficiency with standard corporate productivity tools (email, voicemail, GDocs)
- Familiarity with CRM systems. Salesforce.com experience is a big plus.
- 4-year college degree or equivalent
- Plotly is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Plotly is looking to expand its sales team with strong candidates who are immersed in enterprise software and Quebec business.
Duties & Responsibilities:
- Help drive sales of Plotly’s enterprise offerings, including software, cloud services and on-premise products.
- Take ownership of Plotly’s customer relationships in Quebec.
- Appreciate data analytics and visualization and understand the variance of analytics needs within an enterprise setting.
- Work with back-end sales team to track and manage customer relationship data and outcomes.
Job Requirements:
- Successful enterprise software career in Quebec territory
- Deep knowledge of Quebec enterprise institutions
- Fluent in French and English
- Track record of achieving quota
- Comfortable with outbound outreach and lead nurturing
- Willingness to embrace the start-up environment
- Plotly is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Plotly is looking to expand its sales team with strong candidates who are immersed in enterprise software and Quebec business.
Duties & Responsibilities:
- Help drive sales of Plotly’s enterprise offerings, including software, cloud services and on-premise products.
- Take ownership of Plotly’s customer relationships in Quebec.
- Appreciate data analytics and visualization and understand the variance of analytics needs within an enterprise setting.
- Work with back-end sales team to track and manage customer relationship data and outcomes.
Job Requirements:
- Successful enterprise software career in Quebec territory
- Deep knowledge of Quebec enterprise institutions
- Fluent in French and English
- Track record of achieving quota
- Comfortable with outbound outreach and lead nurturing
- Willingness to embrace the start-up environment
- Plotly is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.